Introducing the AI knowledge layer for modern customer support. Learn more

Enterprise AI Infrastructure

The AI platform built for website knowledge.

Power your support operations with a grounded Retrieval-Augmented Generation (RAG) system that transforms live web pages into reliable AI answers.

RAG EngineVector Store
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Platform Core

Engineered for trust, accuracy, and operational control.

Ingestion Engine

Automated Site Ingestion

Sync docs, help centers, and marketing pages automatically. Our crawler strips chrome and structures content into semantic knowledge vectors.

Precision Matching

Grounded RAG Pipeline

Every generated answer cites verified sources from your website. High confidence thresholds prevent hallucinations and off-brand replies.

Quality Control

Human-in-the-Loop Q&A

Review AI suggestions, approve high-volume answers, and maintain full control over what your customers read.

Smart Routing

Contextual Agent Handoff

When queries exceed confidence boundaries, seamlessly transition conversations to human support agents with full transcript history.

Architecture & Data Flow

How the DIY Chatbot knowledge pipeline operates.

01

Content Sync

Scrapes, cleans, and chunks website content into vector-indexed knowledge blocks.

02

Intent Analysis

Evaluates user queries against embeddings to find exact match passages.

03

Grounded Response

Generates concise, factual replies restricted strictly to verified source materials.

04

Live Handoff

Routes edge cases to support staff with structured customer intent summaries.

Ready to deploy

Build a grounded AI support platform for your team.

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