Website-powered knowledge
Automatically ingest your docs, product pages, and FAQs so every answer is grounded in your live content.
Learn moreAI-powered support without the complexity
The AI layer for more useful websites.
Turn your website into an always-on knowledge system that answers customer questions, routes complex issues, and keeps your team in control.
2.4xfaster response time
24/7support coverage
Where is my order?
Based on our shipping policy, your order shipped on May 9 and is expected on May 13.
Answer confidence94.8%
Resolved1,248
Trusted by teams building customer experiences with more confidence.
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Built for high-trust operations
Knowledge systems that feel as polished as the product behind them.
Human review, AI speed
Approve or refine suggestions from a trusted Q&A layer without losing the speed of automated support.
Learn moreSmart handoff
When the bot reaches its limits, a human agent takes over with full conversation context and no lost history.
Learn moreSignals that matter
See what visitors ask, what the bot resolves, and where your knowledge gaps are creating friction.
Learn moreA cleaner operating model
From scattered docs to a dependable AI support layer.
Deploy in hours
Connect your website, sync the content, and launch a production-ready support experience in a single afternoon.
Grounded answers
The bot answers from the pages and documents you trust, with clear review and approval workflows for quality.
Built for teams
Create a shared knowledge layer across support, marketing, and product operations without vendor lock-in.
Proof in the system
How teams use DIY Chatbot to keep customer support moving.
Support triage
Answer routine questions automatically, then escalate complex cases with full context and a clean agent handoff.
- Answer from your website content
- Capture intent and confidence
- Escalate without repeating context
Trusted sources
Use approved content from product pages, help centers, policies, and SOPs as your operational source of truth.
- Sync website pages automatically
- Review high-confidence answers
- Keep updates in one place
Operational clarity
Find the questions your visitors ask most, where the bot misses, and what content needs updating next.
- Track top unanswered queries
- Monitor bot performance
- Prioritize owned knowledge gaps
Research and insights
What teams are learning about AI support systems.
Ready to launch
Start building